Privacy Policy

Effective January 1, 2026

Heartland Berkeley Concrete Company, berkeleyconcretecompany.com, info@berkeleyconcretecompany.com

Who we are and what this policy covers

Heartland Berkeley Concrete Company is a concrete contractor in Berkeley, CA. We pour driveways, patios, steps, foundations and other flatwork for homeowners and businesses in Berkeley and the cities around it.

This policy explains what information we collect when you visit our home page or any other page on this website, how we use it, how long we keep it and what you can ask us to do with it. It covers this website and the ways you reach us through it. It doesn't cover other websites we link to, which have their own policies.

Information you give us

Most of what we know about you comes from you, when you call us, email us or fill out the form on our contact page to ask for an estimate. That usually includes:

Your name, phone number and email address, so we can get back to you.

The address of the property, so we know where the job is and can come out to look at it.

What you tell us about the job, such as the size of a slab, cracks or sinking you've noticed, photos you send and when you'd like the work done.

Our contact form is run by an outside form service, so what you type into it passes through that service before it reaches us. We only ask for what we need to answer you and give you an estimate.

Information collected automatically

Like most websites, ours may collect some basic information when you visit, such as your browser and device type, the pages you look at, how long you stay and the website that sent you here. We use it to see which pages people find useful and to fix pages that don't work well.

This information may be gathered with cookies, which are small files your browser stores, or with analytics tools from outside providers. It's used in summary form to understand how the site is used, and we don't use it to work out who you are.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not.

How we use your information

We use what you send us to answer your questions, set up an estimate visit, give you a price, schedule and do the work, and follow up after the job is done. We may also use it to keep records we need for billing, taxes and warranty questions.

We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing.

When we share it

We share your information only when it's needed to run our business or do your job. That can include the outside services that run our website, contact form and email, a supplier or inspector who needs the job address, or anyone we're required to share it with by law.

The outside services we use handle your information under their own privacy policies and only for the purpose of providing their service to us.

How long we keep it

We keep your contact details and job information for as long as we need them to answer you, do the work and stand behind it, and as long as we have to keep business records for tax and legal reasons. If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for following up on that request.

When we no longer need the information, we delete it or remove the parts that identify you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for a legal or business record reason, and if so we'll tell you what and why.

You can also ask us to stop contacting you at any time. California residents and residents of some other states may have more rights under their state's privacy laws, and we'll honor any request those laws give you.

We'll need to confirm it's really you before we hand over or change any information, so we may ask a question or two first.

Keeping your information safe

We take reasonable steps to protect the information you send us, and we limit who on our team can see it to the people who need it for your job. No website or email system is completely secure, so please don't send us anything sensitive like bank or card numbers through the contact form.

Children

This website is meant for adults arranging concrete work. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the services we use change. The current version will always be on this page, and if a change affects how we use information you've already given us, we'll let you know.

Questions or privacy concerns

If you have a question about this policy or a concern about how we've handled your information, call us at (341) 209-8254 or send us a message through our contact page. We'll look into it and get back to you within 1 business day.

You can learn more about our crew and how we work on our About page.